Telehealth: Yes, We Can Help You During this COVID-19 Pandemic

The world has changed in many ways because of the COVID-19 pandemic, even the way we go to the doctor. Should we stay away completely? What constitutes an emergency? Am I risking my health or the health of others by seeking care? These are important questions on the minds of many who battle chronic medical conditions.

At Valley Pain Centers in Phoenix, Peoria, and Scottsdale, Arizona, our team of experienced pain management experts helps patients navigate the uncertainties, understand how to safely seek medical care, and get critical help they need through telemedicine services. In fact, at this time we have moved to this model of health care exclusively until further notice to keep you (and us) safe and healthy.

What is telemedicine?

Telemedicine, also known as telehealth, is a way to use technology to connect patients and their health care providers. It’s not a new concept, but it has become increasingly popular during the COVID-19 pandemic. 

It was originally conceived so doctors could “see” patients who live in rural areas, and for patients who faced transportation challenges. Today, it has become a streamlined and effective way to keep everyone safe while continuing essential physician visits. 

In addition to helping everyone maintain safe social distancing at this time, telemedicine offers advantages you may enjoy even after this outbreak has passed, such as:

What can my doctor do via telemedicine?

You’d be surprised at how much we can accomplish during a telemedicine appointment. Although we can’t physically touch you, we can hear you describe your symptoms, and listen to your voice. You may not realize it, but these are some of the most important parts of our in-person visits as well. 

We can also:

The same comprehensive services you’re used to are only a phone call away. So, whether you’re experiencing pain in your back, hip, leg, knee, neck, joints, or shoulder, call to set up a telemedicine appointment and start getting pain relief right away.

Does insurance cover telemedicine?

The federal and state governments have made it easier to meet with your doctors through telemedicine during this national emergency. Here are some important changes to know about insurance policies that went into effect on March 6, 2020, and specifically apply during the COVID-19 pandemic:

New and continuing patients welcome

Whether you’ve been here before and know us well, or you’ve never met us and are searching for expert care during these trying times, you can trust our award-winning team to diagnose the cause of your pain and help you find the right treatment for immediate and long-term relief — even if we can’t see you in person right now.

To schedule a telemedicine appointment, simply call 602-562-4197 to set it up, and we’ll “see” you soon. Toure Knighton, MD, Dinesh Chinthagada, MD, Jin Yuk, MD, Patricia Henthorn, DC, and Jon Tanner, DC are here to help you. 

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